Housing Officer

Spirehouse is currently supporting a South West-based Housing Association that needs a Generic Housing Officer for a three-month contract.

The Opportunity:

My client in the South West is seeking an experienced Generic Housing Officer on an interim basis. You will cover all housing management duties, such as ASB, Tenancy, and Income Collection, to deliver a high-quality housing service to residents of supported housing.

The successful candidate will:

• Form effective relationships with customers to maximise the duration of their tenancy/license from sign-up to termination
• Coordinate the referral process, including completing assessments and interviews with customers to assess their suitability for the accommodation and completing affordability and income expenditure checks
• Oversee the management of voids and tenancy terminations, completing inventories and arranging to clear or store belongings
• Process and allocate cash payments received promptly to ensure the accurate management of rent accounts
• Serve warnings and notices as requested by the Income and Recovery Officers
• Complete repayment plans with customers to proactively manage arrears
• Ensure completion of all health and safety checks to ensure compliance with regulations
• Manage and investigate reports of anti-social behaviour
• Signposting to support services

Further information:

• 3 Month Interim (Potential for extension/permanent work)
• £21.00 - £23.15 per hour via Umbrella
• Full-time at 37 hours per week
• Hybrid initially with scope for remote (Working from home and visiting patches)

Requirements:

• Full UK driver's licence with access to a vehicle
• Basic DBS
• Must have experience in individual settings i.e. ASB, Tenancy, Housing Officer, Income as further training will be provided for other areas.
• Please apply for this role online or contact Kim Parsons at Spirehouse for a confidential discussion.

Spirehouse Recruitment is an equal opportunities employment business and employment agency. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.